LifeBot FAQ

Only what you provide during setup — your business name, hours, menu, specials, and any info you want customers to know. The bot cannot access your payment systems, bank accounts, passwords, customer databases, or any internal business systems.

On our secure cloud infrastructure, not on your network or devices. Your business systems stay completely separate from the bot. LifeBot Pro and BizBot tiers support bringing your own API keys, so your data never touches our infrastructure.

No. The bot has zero access to payment processing, POS systems, or any financial tools. It's a conversational assistant only — it answers questions, it doesn't process transactions.

Yes. We don't sell, share, or use customer conversations for marketing. Conversations are between the customer and your bot. We may review conversations to improve your bot's performance, but only with your permission.

Depending on your plan, your bot runs on Google Gemini or Anthropic Claude — industry-leading AI models with enterprise-grade data handling policies. Your data is not used to train AI models. Pro and BizBot clients can bring their own API keys for maximum privacy and control.

Your bot doesn't store sensitive data, so there's nothing valuable to steal. It knows your public business information — the same stuff on your website or Google listing. Even if someone tried to mess with it, they'd only get your hours and menu.

We turn it off immediately. No residual data, no strings attached. You own the relationship with your customers — we're just the technology layer.

We're a growing company and don't hold SOC 2 certification yet. What we do have is real cybersecurity expertise. Our founder has 22+ years in enterprise security, holds a CISSP certification, and has built security programs for organizations including Abbott and the US Postal Service. Security isn't a checkbox for us — it's our core business.

A free AI assistant for local Wilmington businesses through our WilmingtonRocks community platform. It handles basic Q&A — hours, menu, events, directions — and lives on Telegram. No cost, no catch.

Our premium AI assistant product line by Wadsworth Digital. LifeBot Base starts at $16/month — an AI assistant that keeps up with your business and your personal life, with custom personality, web research, proactive reminders, and a shared Google Drive workspace. Upgrade to LifeBot Pro at $32/month for voice messages, calendar sync, email drafting, document analysis, a personal dashboard, and a 30-minute onboarding call.

Feature	⚡ Base $16/mo	🔥 Pro $32/mo	🏢 Corporate Enterprise
Keeps context about you	✅	✅	✅
Custom personality	✅	✅	✅
Web research	✅	✅	✅
Reminders & scheduling	✅	✅	✅
Shared Google Drive workspace	✅	Dedicated	Dedicated
Calendar integration	—	✅	✅
Email management	—	✅	✅
Voice messages	—	✅	✅
Personal dashboard	—	✅	✅
Premium AI models	—	✅	✅
Bring your own API keys	—	✅	✅
Multi-agent deployment	—	—	✅
Dedicated infrastructure	—	—	✅
Custom integrations	—	—	✅
Support	Email	White-glove	Dedicated line

No contracts. Cancel anytime. LifeBot Base is month-to-month. Pro and BizBot pricing is agreed upfront but no long-term lock-in required.

For LifeBot Pro and BizBot, we scope the build together — understanding your use cases, integrations, and team size — then provide a fixed monthly rate. No surprise charges. Book a quick call and we'll have numbers for you within 24 hours.

LifeBot Base: 24 hours. We configure it to your business.
LifeBot Pro: Usually 2–3 days. We design it with you and handle all integrations.
BizBot: Scoped per project — we'll give you a timeline upfront.

Just your business info and a Telegram account. That's it. No tech skills, no software to install, no hardware to buy. For Pro and Corporate tiers, we'll walk you through any additional setup — you never need to touch code.

It's free, fast, works on every phone, and supports rich features like images, voice, and buttons. Telegram is one of the most popular messaging apps worldwide. We're adding more platforms soon.

LifeBot Base and Pro are optimized for Google (Gmail, Google Calendar, Google Drive) — including free Gmail accounts. If your business runs on Microsoft 365 / Outlook / OneDrive, calendar and email integration requires additional configuration that falls under our BizBot tier. This applies even for a single bot. Book a quick call and we'll scope it for you.

Absolutely. Personality, knowledge, features — all updatable anytime. Base clients email us; Pro and Corporate clients have direct support lines. Just let us know what you need.

No. It handles the repetitive questions your staff answers 50 times a day — "What time do you close?" "Do you have outdoor seating?" — so your people can focus on hospitality, relationships, and making people feel welcome.

We build your bot with the information you provide, so accuracy starts with you. If something's off, tell us and we fix it same day. The bot is also designed to say "I'm not sure — let me connect you with the team" rather than make things up.

That's totally fine. The bot is an option, not a replacement. Customers who prefer calling or walking in still do that. The bot catches the people who'd rather text a quick question at 11 PM than wait until you open.

That's literally why we exist. You don't touch any technology. We build it, we run it, we maintain it. You just tell us about your business and we handle everything else.

Yes — on Pro and Corporate tiers. Bringing your own API keys means your conversations and data flow directly through your account, not ours. It's the maximum-security option and we actively encourage it for clients with sensitive business data.